Privacy Policy - Claraest

Introduction

Your privacy is important both to ClaraEst OÜ and in order to comply with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website claraest.com. By using our website, you agree that we collect and use your data in accordance with this privacy policy.

With this privacy policy, we would like to explain to you what data we collect, how we use it and what your rights are in protecting your data. The privacy notice applies only to our website and its visitors and does not apply to data collected through other channels.

Data processor: ClaraEst OÜ
Registration number: 16622488
Email: t riin@claraest.com

Data collection and use

What data do we collect?

The data we collect includes information that you have knowingly shared with us when using our services or participating in campaigns and information that your devices automatically transmit to us. Your data may reach us in the following ways:

Types of data collected

Personal data: we ask for your personal data only to the extent necessary to provide the service. By contacting us or visiting our website, you may share the following information with us:

Log fails: our website claraest.com saves log files about its visitors. Information collected may include:

The type of device you are using
Internet Protocol (IP) address
Browser type
Internet Service Provider (ISP)
Date and time of website visit
Entry and exit page number of clicks on the web page

The information in the log files is used to analyse trends, administer the website, monitor the activities of website visitors and collect demographic information. The information received is not intended to, nor does it enable, the identification of a person.

How do we use data?

We may use the collected information for various purposes, including:

To manage, develop and personalise our website
To collect statistics to understand and analyse the behaviour of visitors with the aim of providing more efficient browsing solutions, and improving the quality of the services
To identify you by phone, text or email
To send you information and ask for feedback about our services
To prevent fraud and protect our website
To enable us to connect with you through a social media account
To enable the reading of the history of information exchange to speed up the provision of relevant advice
To improve the quality of our services and provide more efficient browsing solutions
To develop new services or improve the functionality of existing ones
To simplify and speed up interactions between us when you contact us
For other purposes: for example, to analyse data, to study trends or to evaluate the effectiveness of our advertising campaigns

In what cases is it possible for us to share your data?

We may share or transfer your personal data in connection with a change of ownership, merger, sale of assets, financing or acquisition of our company. We will inform you about the transmission of your personal data and when the provisions of another privacy policy will apply to them.

We are obliged to disclose your personal data if required by law. In good faith, we may also disclose your data in order to comply with legal obligations, protect our rights or property, prevent or detect possible violations of law related to the use of our service, and ensure the safety of service users.

Retention of your personal data

The company stores your personal data only as long as it is necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we need to retain your data to comply with applicable laws), to resolve disputes, and to enforce our legal agreements and policies. The company also keeps log files for internal analysis purposes. Log files are usually kept for a shorter period of time, unless the data is used to strengthen security or improve the functionality of our service, or we are required by law to keep the data for a longer period of time.

Your right to protect your data

You always have the right not to share your data with us, knowing that this may affect your experience on our website. If you choose not to share your data with us, we will not treat you any less because of it. When you provide us with personal information, you understand that we will collect, store, use and disclose it in accordance with this privacy policy. You have the right to request details of the data collected about you. When receiving personal information about you from a third party, we protect it in accordance with this privacy policy and the law of the Republic of Estonia. If you share third-party data yourself, you confirm that you also have the right and permission to do so. Even if you have previously agreed to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to stop communicating with us and demand that we remove your data from our data carriers. From time to time, we may also ask for information about you to verify your identity. If you find that the information we have collected about you is inaccurate, outdated, incomplete, irrelevant or misleading, please contact us by email: triin@claraest.com. We will do our best to correct inaccurate, incomplete, misleading or outdated information.

If you believe that we have breached the relevant data protection law and wish to make a complaint, please contact triin@claraest.com and provide us with the full details of the breach. We will investigate your complaint promptly and will respond in writing to you with the results of our investigation and the steps we will take to resolve your complaint. You may also lodge a complaint with the supervisory authority, the Estonian Data Protection Inspectorate, at info@aki.ee.

GDPR data protection rights

We want to make sure you are aware of all your data protection rights. Each user has the right to the following conditions:

Right to be informed and to access. You have the right to receive information regarding your personal data processed by us.
Right to data portability. You have the right to receive your personal data from us in a structured, commonly used and machine-readable format and to independently transmit those data to a third party.
Right to erasure. You have the right to have personal data we process about you erased from our systems if the personal data are no longer necessary for related purposes.
Right to object and restrict. You have the right to object to the processing of your personal data and restrict it in certain cases.
Right to rectification. You have the right to make corrections to your personal data.
Right to withdraw consent. When you have given us consent to process your personal data, you may withdraw said consent at any time.

To exercise any of the abovementioned rights, please contact triin@claraest.com. We will respond to your requests within 30 days.

Security of your data

The security of your personal information is important to us, but please remember that no method of exchanging information over the internet or any method of electronic storage is 100% secure. Although we do our best to protect your data, we cannot guarantee its complete security. ClaraEst OÜ undertakes all reasonably necessary measures to ensure that your data is processed securely and in accordance with this privacy policy and the law of the Republic of Estonia. Your data will not be transferred to any organisation or country, unless there is a valid reason for this and the security of your data is ensured.

Linking to other websites

On our website, you may find links to other websites that are not owned by us. When you click on a third-party link, you will be directed to that third-party site. We strongly recommend that you read the privacy policy of each site you visit. We have no control over third-party sites and are not responsible for their content, privacy policies, services provided or otherwise.

Privacy policy updates

If necessary, we have the right to make changes to this privacy policy document. When the privacy policy is updated, we will change the document update date at the bottom of it. If you continue to visit and use our website after the privacy policy has been updated, we will treat it as your tacit consent to the changes.

Last modified 26.8.2024